Email

Email Air-Stream Members receive an email account when they join, which is to be used for all formal correspondence within the group. The username you provided on your application form is used to set up your account, full details are emailed to your alternate address when it is created.

To reset your email password, just use the Member Control Panel.

Secure Mail Access

Air-Stream mail services are configured to use TLS/SSL (Secure Sockets Layer) connections. This provides a secure medium for your mail application to communicate with the server, and is required for access via the wireless network.

All secure Air-Stream services use certificates that are signed by the "Air-Stream Certificate Authority". To remove the warning pop up you receive in your browser/email client, you need to add the Air-Stream Root Certificate to your software's keychain. This will allow your software to correctly verify any certificates signed by Air-Stream.

See Securing Air-Stream Services with TLS/SSL for more information.

SPAM filtering

Please see SPAM Filtering Usage page for more information.

Web Mail

Secure mail services can be accessed from anywhere via an Internet web browser, by visiting this address: https://mail.air-stream.org.

* If you are having difficulty with the configuration of your favorite mail application, try using the Web Mail as fall back for support, or to contact the committee.

Retrieving mail via IMAP

When using IMAP protocol your email client connects to the server and views messages directly, downloading them only if required. Messages are usually left on the server until deleted at a later stage. IMAP is used by the WebMail client.

Incoming IMAP Server: mail.air-stream.org
Username: your Air-Stream username
Password: your Air-Stream password
IMAP Prefix: none

* Service available on insecure port 143 from the Internet or secure port 993 from the Internet or wireless network.
* Clients connecting from the wireless network must enable 'SSL' in their mail clients.

Retrieving mail via POP3

POP3 is the most common external mail retrieval method. The client checks for new messages on the server and downloads them, after which they are deleted from the server. Optionally they can be left on the server for a period before deletion (configured in your email client).

Incoming POP Server: mail.air-stream.org
Username: your Air-Stream username
Password: your Air-Stream password

* Service available on insecure port 110 from the Internet or secure port 995 from the Internet or wireless network.
* Clients connecting from the wireless network must enable 'SSL' and use port 995.

See this page for instructions on how to do this in most common email clients.

Sending mail via SMTP

Air-Stream's mail server uses Authenticated SMTP with TLS encryption.

What this means is that in order to relay mail through the Air-Stream server (send to non Air-Stream accounts) you must configure your mail application to login with your username and password first. To ensure these credentials are kept safe, this must be done over a secure channel (using TLS/SSL). Most email clients support this feature, by entering your username and password when specifying the SMTP server. There is usually also a tick box selection for the use of TLS or SSL.

Outgoing SMTP Server: mail.air-stream.org
Username: your Air-Stream username
Password: your Air-Stream password

* Relaying is only available to authenticated clients.
* Relaying is available using TLS on port 25 from the Internet or secure port 465 from the Internet or wireless network.
* Clients connecting from the wireless network must enable 'SSL' and use port 465.


If you have any comments or questions please contact the committee