Email Server Information

Retrieving mail via IMAP

When using IMAP protocol your email client connects to the server and views messages directly, downloading them only if required. Messages are usually left on the server until deleted at a later stage. IMAP is used by the WebMail client.

Incoming IMAP Server: mail.air-stream.org
Username: your Air-Stream username
Password: your Air-Stream password
IMAP Prefix: none

* Service available on insecure port 143 from the Internet or secure port 993 from the Internet or wireless network.
* Clients connecting from the wireless network must enable 'SSL' in their mail clients.

Retrieving mail via POP3

POP3 is the most common external mail retrieval method. The client checks for new messages on the server and downloads them, after which they are deleted from the server. Optionally they can be left on the server for a period before deletion (configured in your email client).

Incoming POP Server: mail.air-stream.org
Username: your Air-Stream username
Password: your Air-Stream password

* Service available on insecure port 110 from the Internet or secure port 995 from the Internet or wireless network.
* Clients connecting from the wireless network must enable 'SSL' and use port 995. See this page for instructions on how to do this in most common email clients.

Sending mail via SMTP

Air-Stream's mail server uses Authenticated SMTP with TLS encryption. What this means is that in order to relay mail through the Air-Stream server (send to non Air-Stream accounts) you must configure your mail application to login with your username and password first. To ensure these credentials are kept safe, this must be done over a secure channel (using TLS/SSL). Most email clients support this feature, by entering your username and password when specifying the SMTP server. There is usually also a tick box selection for the use of TLS or SSL.

Outgoing SMTP Server: mail.air-stream.org
Username: your Air-Stream username
Password: your Air-Stream password

* Relaying is only available to authenticated clients.
* Relaying is available using TLS on port 25 from the Internet or secure port 465 from the Internet or wireless network.
* Clients connecting from the wireless network must enable 'SSL' and use port 465.